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Customer Service Agent

  Number of Vacancies: 1
  Location: Aldershot
  Type: Permanent
  Closing date: 02/02/2020

Purpose: Process transport requests and provide a fleet scheduling function using the provided IT Management Information Systems, ensuring that bookings and tasks are correctly documented and administered in accordance with company procedures.

Key Responsibilities:  

  • Provide customer service function, facilitating the receipt and issue of fleet vehicles and dealing with customer needs.
  • Carry out Aldershot ADSL fleet vehicle administration including the company Authority to Drive process for Aldershot.
  • Deliver a professional transport service to the customer.

Experience & Skills required:

  • Full Cleaning Driving Licence
  • Experience of planning, prioritising and organising tasks.
  • A good working knowledge and use of IT packages including Web based applications.

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